Terms and Conditions

ReadyKaam – Terms and Conditions

 

Last Updated: 26 April 2026

 

1. Introduction

 

Welcome to ReadyKaam, a home service platform operating in Vadodara, Gujarat, India. By accessing our website, mobile application or services, you agree to these Terms and Conditions. Please read them carefully before using ReadyKaam.

 

2. Our Services

 

ReadyKaam connects customers with service professionals for home repair, maintenance and improvement services, including electrician, plumbing, AC service and repair, appliance repair, carpentry, painting, house cleaning, POP false ceiling and PVC ceiling services.

 

Service availability depends on the location, category and availability of suitable professionals.

 

3. Bookings and Service Coordination

 

Customers must provide accurate contact details, service requirements and service addresses when making a booking.

 

ReadyKaam may coordinate bookings and assign suitable service professionals. A booking request is not necessarily a confirmed appointment until confirmation is communicated.

 

4. Pricing and Payments

 

Service charges depend on the selected service, work requirements and applicable pricing terms. Customers should confirm the estimated charges and any additional costs before work begins.

 

Where online payment is available, payments may be processed through authorised payment providers, including Razorpay. Cash or other payment methods may be available where supported.

 

Applicable platform fees, taxes and other charges will be communicated where relevant.

 

5. Customer Responsibilities

 

Customers agree to:

 

- Provide accurate booking information.

- Ensure reasonable access to the service location.

- Communicate the work requirements clearly.

- Pay applicable service charges.

- Treat service professionals respectfully.

- Report service issues through the available support channels.

 

6. Service Professionals

 

ReadyKaam may conduct verification and onboarding checks on service professionals. However, the scope of verification may vary. Customers should communicate their requirements clearly and confirm the scope, price and expected completion time before work starts.

 

7. Cancellations and Refunds

 

Bookings may be cancelled or rescheduled subject to the applicable cancellation policy and booking status.

 

Refund eligibility, processing time and any applicable cancellation charges depend on the circumstances and the relevant refund policy. Customers can contact ReadyKaam support for assistance.

 

8. Service Quality and Complaints

 

ReadyKaam aims to facilitate reliable service coordination. If you experience a service issue, contact our support team with your booking details so that the matter can be reviewed.

 

9. Privacy and Personal Information

 

ReadyKaam handles customer information in accordance with its Privacy Policy. Personal information should be used for legitimate service-related purposes, subject to applicable law and the stated privacy practices.

 

10. Prohibited Activities

 

Users must not misuse the platform, provide fraudulent information, interfere with platform operations, engage in unlawful activities or use another person's account without authorisation.

 

11. Limitation of Liability

 

To the extent permitted by applicable law, ReadyKaam is not responsible for losses arising from circumstances beyond its reasonable control. Nothing in these terms excludes liability that cannot legally be excluded.

 

12. Changes to These Terms

 

ReadyKaam may update these Terms and Conditions when necessary. Updated terms will be published on this page with a revised date. Continued use of the platform is subject to applicable terms and law.

 

13. Contact Us

 

For questions, booking assistance or complaints, contact:

 

Business: ReadyKaam

Phone: 02269622431

Email: help@readykaam.in

Website: https://readykaam.in

Address: Shop No. 28, Pushti Smruti Plaza, Opp. Panigate Police Chowki, Near Suryanagar, Waghodia Road, Vadodara, Gujarat – 390019.

 

By using ReadyKaam, you acknowledge that you have read and understood these Terms and Conditions.